Shipping Policy

Thank you for shopping with CleavoRobotics. We’re committed to providing you with a smooth and reliable delivery experience.

Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your package every step of the way.

Shipping Time
Our standard shipping time is typically between 5–10 business days for orders within the United States and Canada. Delivery times may vary slightly depending on your location and local courier operations.

Shipping Fees
We offer free standard shipping on all orders across the United States and Canada. There are no hidden fees or additional charges at checkout.

Order Tracking
Once your order is shipped, you will receive an email containing your tracking number. You can use this number to monitor your shipment’s progress on our website or through the courier’s tracking system.

Delays and Exceptions
While we work closely with our shipping partners to ensure timely delivery, delays can occasionally occur due to customs inspections, weather conditions, or high seasonal demand. If your order is significantly delayed, please contact our support team and we’ll assist you immediately.

Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date. We’ll investigate the issue and arrange for a replacement or refund as quickly as possible.

Contact Us
For any questions regarding shipping or delivery, please reach out to our support team at support@cleavorobotics.com.